< Work|DocDraft

Building DocDraft: AI-Powered Legal Support for Small Businesses

AI-Driven Legal Aid Founding Designer B2C

DocDraft set out to be the first AI-enabled general counsel for small businesses, a "TurboTax for legal help." As founding designer, I shaped the product from 0 to 1: an AI-guided experience, built around trust, for people facing legal matters without in-house counsel or an affordable alternative. New customer acquisition grew from one or two a week to 60 to 100 a week, an average growth rate of 70% month over month.

At a glance
Team
3 co-founders (CEO, CTO, Legal), 2 senior engineers, marketing lead, 2 partner lawyers
Role
Founding Designer (Design & Product)
Responsibilities
Prototyping & Testing, Concept Design, Product Strategy
Industry
Legal AI
Timeline
11 months
Platform
Web and Mobile

Context & Problem

Legal help tends to come in two sizes: do it yourself, or hire a firm. Most small businesses have real legal needs that fit neither. Handling it alone is risky, and a firm costs more than they can afford. Individuals run into the same wall. Most people going through a divorce or custody dispute end up representing themselves, not by choice, but because nothing sits in between.

The need was never missing. The gap was an affordable middle option that allowed individuals to own their legal matters from beginning to end.

Results

CUSTOMERS
900+
70% growth
month-over-month
in 11-month period
ORGANIC TRAFFIC GROWTH
3,654
from 54 over 4-month period
NEW CUSTOMER ACQUISITION
60–100/wk
Grew from 1–2 per week
LEGAL DOCUMENTS
6000+
85% unique types
ARR
$130K
80% month-one retention

What shipped

01 02 03 04 05 06 07

How We Did It

What Made This Work

A structural idea, not a surface treatment

Adaptive, step-by-step questions let DocDraft serve the long tail of legal needs, something fixed-template tools can't do.

Trust designed into the flow from the start

A lawyer was within reach at every stage.

Ownership from day one

As the sole designer, I shaped product direction alongside engineering and our legal team from the very beginning.

Showing the process first

Being open about what came next, before asking for any commitment, earned more trust than hiding the complexity.